Privacy Policy
Effective Date: February 20, 2026
Last Updated: February 20, 2026
GreenCore Environmental ("GreenCore," "we," "us," or "our"), is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website or services, you agree to the collection and use of information as described in this Privacy Policy.
1. Information We Collect
We collect information you provide directly to us, information collected automatically when you use our website, and information from third parties.
Information You Provide Directly
- Name, address, and contact information (phone number, email address)
- Property details necessary to perform pest control services (type of property, square footage, pest concerns)
- Payment information (credit card number, billing address) — processed securely through our payment processor
- Service history and correspondence with our team
- Reviews, feedback, or other communications you submit to us
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address and general geographic location
- Browser type and operating system
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies (see Section 5)
Information from Third Parties
We may receive information about you from third-party sources such as referral partners, online directories, or advertising platforms, which we combine with information we already have about you.
2. How We Use Your Information
We use the information we collect to:
- Schedule, perform, and manage pest control services at your property
- Process payments and send invoices and receipts
- Communicate with you about your service, appointments, and account
- Send service reminders, renewal notices, and follow-up communications
- Respond to your inquiries, requests, and complaints
- Improve our services, website, and customer experience
- Comply with legal obligations and enforce our Terms and Conditions
- Send promotional communications about our services (you may opt out at any time)
- Detect and prevent fraud or unauthorized activity
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
Service Providers: We share information with third-party vendors who assist us in operating our business, including payment processors, scheduling software providers, customer relationship management (CRM) platforms, email service providers, and IT support. These providers are contractually required to protect your information and use it only for the services they provide to us.
Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity. We will notify you of any such change.
With Your Consent: We may share your information for other purposes with your explicit consent.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, maintain our business records, comply with legal obligations, and resolve disputes. When information is no longer needed, we delete or anonymize it in accordance with our data retention practices.
5. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and similar technologies to enhance your browsing experience and collect information about how you use our site. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain parts of our website.
We may use third-party analytics services (such as Google Analytics) to understand website traffic and usage. These services may collect information sent by your browser as part of a web page request.
6. Your Privacy Rights
Florida Residents: Under Florida law, you may have certain rights regarding your personal information, including the right to know what information we collect and how it is used, the right to request deletion of your personal information (subject to certain exceptions), and the right to opt out of the sale of personal information (we do not sell personal information).
All Customers: You may at any time:
- Opt out of marketing communications by clicking "unsubscribe" in any email we send or by contacting us directly
- Request access to or correction of the personal information we hold about you
- Request that we delete your personal information, subject to our legal and business obligations
To exercise any of these rights, contact us using the information in Section 9.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Payment information is processed through PCI-compliant payment processors and is not stored on our systems. No method of transmission over the internet or electronic storage is completely secure; we cannot guarantee absolute security.
8. Children's Privacy
Our services and website are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.
9. Contact Us
GreenCore Environmental
Orlando, Florida
Phone: 866-816-2847
Email: Info@gogreencore.com
Website: www.gogreencore.com
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after any changes take effect constitutes your acceptance of the revised Privacy Policy.